Highlights of the UNCITRAL Working Group III on ODR

I was delighted to attend my 1st UNCITRAL Working Group III on ODR conference in Vienna from 20th -24th October 2014, as a delegate of the Chartered Institute of Arbitrators, London UK.

Massive Open Online Course (MOOC) on Negotiation

On October 20th I’ll be kicking off a four-week basic course on Negotiation: Navigating Professional and Personal Interactions

The unique thing about this basic course on negotiation is that it will be offered as a MOOC - a Massive Open Online Course. Got an internet connection, interest in the topic and a dash of motivation? You're in.

Cyberweek 2014!


Registration is now open for Cyberweek 2014. Cyberweek is an innovative, virtual conference to discuss various facets of the world of Online Dispute Resolution (ODR) processes. Participation in this conference, as always, is free and is facilitated via discussion forums, webinars, and simulations of ODR tools and applications.

ACR Teleseminar on ODR - Sept. 11 at 3pm EDT

Please join us on September 11th at 3pm Eastern time for a free teleseminar presented by the Commercial Section of ACR, entitled "Virtual Ratings, Claims and Disputes: How They Impact Business and the Role for Mediators."  To join, just use Dial-In Number: 712-432-1212 and enter Meeting ID: 435-551-036#

Youstice launches the first global web application that provides access to multilingual ODR services for consumers and retailers

The recently launched Youstice ODR platform offers complaint resolution tools for customers to use to communicate directly with retailers and when necessary, in a couple of clicks, to access online dispute resolvers for quick settlement.  Youstice provides retailers with an integrated web plug-in for their sites that consumers can use via any device, thus promoting trust and fairness between companies and customers in cross border e-commerce.  A surge in demand for such services seems likely as consumers find greater access to redr

Colin Rule's Wired piece on ODR

A wonderful summary in Wired Magazine's Innovation Insight blog by Colin of the need for ODR. Also a link to the presentations made at the 2014 ODR Forum just concluded.

Congratulations to Mohamed Abdel Wahab

Our congratulations to Dr. Mohamed S. Abdel Wahab, an NCTDR Fellow, who has been elected and appointed as a member of the Court of Arbitration of the London Court of International Arbitration. Members of the LCIA Court are a select group of world class leading practitioners of international arbitration. Dr. Wahab is a Founding Partner and Head of the International Arbitration Group of Zulficar & Partners, Professor of Private International Law and Dispute Resolution in the Faculty of Law at Cairo University and Vice Chairman of the Chartered Institute of Arbitrators (Cairo Branch).

Register for the 2014 International ODR Forum

Our most ambitious ODR conference will take place in San Francisco/Silicon Valley June 25-27, 2014. Registration and other information is available at Hope to see you there.


ODR platform by Modria to be integrated into handling of no-fault cases by American Arbitration Association

An ODR platform by Modria will be used to facilitate the handling of no-fault cases in New York by the American Arbitration Association.  This decision highlights the momentum underway in integrating technology into mainstream methods of managing and resolving conflicts.  While still ahead of the curve, with the growth of legislation (ie: in Europe) and policy development (ie: in the UN), and ODR innovations abounding, a greater portion of the business sector has begun to see technology's potential for dispute management goes beyond customer service.  Th


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