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Conley Tyler, Melissa and Allen, Elizabeth April 2005 Disclaimer ·
This index is not
guaranteed to include all the works/information/resources on online dispute
resolution; it should be used as only a ‘starting point.’ The students, staff
and universities involved are not responsible for any content that is deemed
to be missing, misrepresented, or inaccurate. Furthermore, no responsibility
is held for the content of the websites themselves. ·
The websites included are
active and accurate as of 31 March 2005. Topics Covered Experience of ODR:
Issues
in ODR:
Applications
of ODR:
ODR
Techniques:
ODR Practice:
General Information and Links EXPERIENCE OF ODR Key Resources on ODR Conley
Tyler, Melissa, “One Hundred and Fifteen and Counting: The State of Online
Dispute Resolution 2004” in Conley Tyler, Melissa, Katsh, Ethan and Choi,
Daewon (Eds.), Proceedings of the Third
Annual Forum on Online Dispute Resolution. Hosted by the International
Conflict Resolution Centre at the University of Melbourne in collaboration
with the United Nations Economic and Social Commission for Asia and the
Pacific (UNESCAP), Melbourne, 5-6 July 2004. Available www.odr.info, March 2005. Hard copy in press. Gaitenby,
Alan, "Online Dispute Resolution". Chapter in Wiley, & Sons,
Inc. The Internet Encyclopedia,
2004 Katsh, Ethan and Janet Rifkin. Online
Dispute Resolution: Resolving Conflicts in Cyberspace. Jossey-Bass. (2001) Kaufmann-Kohler, G. ‘La Resolución de los
Litigios en Línea – Perspectivas y Retos del Contencioso Internacional Contemporáneo.’
3-4 Latin American Journal for Mediation and Arbitration 11.
(2003) http://www.fldm.edu.mx/jgraham/RLMA/download/rlma2003-4.pdf Kaufmann-Kohler,
G. and Schultz, T., Online Dispute Resolution: Challenges for
Contemporary Justice, Kluwer
Law International and Schulthess, The Hague, 2004. Lodder, Arno
et al (Eds), Essays on Legal and
Technical Aspects of Online Dispute Resolution. Amstersdam, May 2004.
Centre for Electronic Dispute Resolution. Märker,
O. & Trénel, M. (Hrsg.) (2003). Online-Mediation. Neue Medien in der Konfliktvermittlung - mit
Beispielen aus Politik und Wirtschaft [Online mediation. New media in conflict
resolution - with cases from politics and business]. Berlin:
edition sigma. http://www.wz-berlin.de/%7Etrenel/publications.htm McMahon,
Rossa, "The Fourth Party Today", http://www.odr.info/monthly/rossa_mcmahon.zip
Pierani,
Marco and Ruggiero, Enrico. I sistemi
di risoluzione alternativi delle dispute online. 2002. Giuffre Editore. Ponte, M. Lucile and Thomas D.
Cavenagh. Cyberjustice: Online Dispute Resolution. Prentice Hall. (March 2004) Rule, Colin.
Online Dispute Resolution for Business: B2B, Ecommerce, Consumer,
Employment, Insurance, and Other Commercial Conflicts. Jossey-Bass. 1st Edition. (September 2002) Sourdin, Tania. ‘ADR and
Technology.’ In Alternative Dispute
Resolution. Lawbook Co. (2002) Trénel, M. & Märker, O. (2004). Online-Mediation: Konstruktiv streiten im
Internet [Online mediation: Constructive controvery on the Internet].
Vitamin M - Gesellschaftliche Relevanz von Mediation. Dokumentation des
Jahreskongress 2003 des Bundesverbandes für Mediation vom in Frankfurt /O.(S.
125-128), http://www.wz-berlin.de/%7Etrenel/publications.htm
History of ODR ADR Online
Monthly, ‘ Editorial: The State of Online Dispute Resolution (ODR).’ ADR Online Monthly.
(January, 2001) http://www.ombuds.org/center/aaron/adronline2001/01/january_op-ed.htm Almaguer, Alejandro E. and Roland
Baggott III. ‘Shaping New Legal Frontiers: Dispute Resolution for the
Internet.’ 13 Ohio Hoit St. J. on Disp. Res. 711. (1998) Bargh, John A. ‘Beyond Simple
Truths: The Human-Internet Interaction.’ Journal
of Social Issues, Vol. 58, No. 1, 1. (2002) Benyekhlef, Karim, Pierre Trudel,
and Vincent Gautrais. ‘Some Reflections on Conflict Management in
Cyberspace.’ (2000) www.disputes.net/cyberweek2000/ohiostate/CyberjusENGLISH.htm Benyekhlef, Karim et al. ‘Some
Reflection on Conflicts Management in Cyberspace.’ (1999) http://www.disputes.net/cyberweek2000/ohiostate/CyberjusENGLISH.htm Bharuka, Devashish and William
Fisher. ‘Dispute Resolution in Cyberspace.’ (2001) http://cyber.law.harvard.edu/ilaw/Jurisdiction Bick, Jonathan. ‘Using the Internet
to Resolve Disputes.’ The Legal Intelligencer. (October 20, 2003) Litigation,Vol.
229, No. 78; Pg. 7. Bretherton,
Di and Conley Tyler, Melissa, “Discussion Paper: Online Dispute Resolution,” VCAT Bulletin, Number 8, July 2003,
1-8. Brin, David. ‘Disputation Arenas:
Harnessing Conflict and Competitiveness for Society’s Benefit.’ (2000) http://www.disputes.net/cyberweek2000/ohiostate/BrinDisputePartOne.htm Bonnet, V., K. Boudaoud, M.
Gagnebin, J. Harms, and T. Schultz. ‘Online Dispute Resolution Systems as Web
Services.’ Proceedings of Hewlett-Packard OpenView, University Association
Workshop (2002) www.online-adr.org/publications.htm Bordone, Robert. ‘Electronic Online
Dispute Resolution: A Systems Approach—Potential, Problems, and a Proposal.’ Harvard Negotiation Law Review, 175. (1998) Center for Information Technology
and Dispute Resolution, University of Massachusetts. Cyberweek 2000 Mediation Simulation
Transcript. (February 2000) http://www.disputes.net/cyberweek2000/tuefeb15.htm Cho, George. ‘E-DR:Will it Work and
What are the Barriers?’ Paper presented to the 6th National Mediation Conference: Pathways
Towards Dispute Management, Canberra. (18-20th September 2002) Christensen,
Christopher. ‘Can Disputes be Resolved in Cyberspace?’ New York Law Journal. (May, 8, 2002) Clarke, Eugene. ‘Alternative
Dispute Resolution and the World Wide Web: Sources, Opportunities, and Issues.’
2 Com. Disp. Res. J. 186. (1996) Clark,
Eugene. ‘Use the Web to Resolve Disputes Cheaply?’ The Canberra Times, 14. (March 19, 2001) Cona, Frank A. ‘Application
of Online Systems in Alternative Dispute Resolution.’ 45 Buff. L. Rev. 975. (1997) Conley
Tyler, Melissa and Bretherton, Di, “Online ADR,” (2003) 7 Vindobona Journal of International
Commercial Law and Arbitration 199-212 Conley
Tyler, Melissa and D. Bretherton. ‘Seventy-six and counting: an analysis of
ODR Sites.’ In Katsh, Ethan and Choi, Daewon (Eds). Online Dispute Resolution
(ODR): Technology as the “Fourth Party”. Papers and Proceedings of the
2003 United Nations Forum on ODR (2003) http://www.odr.info/unece2003/pdf/Tyler.pdf Conley
Tyler, Melissa and D. Bretherton. ‘Seventy-six and counting: an analysis of
ODR Sites.’ In Katsh, Ethan and Choi, Daewon (Eds). Online Dispute Resolution
(ODR): Technology as the “Fourth Party”. Papers and Proceedings of the
2003 United Nations Forum on ODR (2003) http://www.odr.info/unece2003/pdf/Tyler.pdf Conley
Tyler, Melissa and D. Bretherton. ‘Online Alternative Dispute Resolution:
Discussion Paper’. Department of Justice Victoria (2003) (please see the
Digital Library) Conley
Tyler, Melissa and Bretherton, Di, Research
into Online Alternative Dispute Resolution: Exploration Report. Prepared
for the Department of Justice, Victoria. International Conflict Resolution
Centre, University of Melbourne (2003)
http://www.justice.vic.gov.au/CA256902000FE154/Lookup/Online_ADR/$file/Reseach_ADR_Exploration_Report_03.pdf Conley
Tyler, Melissa, “More than 1.5 million disputes resolved online”, ADR Bulletin. Vol. 7, No. 3, July 2004, 58-59 Conley
Tyler, Melissa, “More than 1.5 million disputes resolved online”, Internet Law Bulletin, Vol. 7, No. 5, August 2004, 68 Conley
Tyler, Melissa, “More than 1.5 million disputes resolved online”, Victorian Civil and Administrative
Tribunal Mediation News, No. 11,
September 2004, 6-7 Conley
Tyler, Melissa and Bretherton, Di, “But I Can’t See Them: the Theory and
Practice of Resolving Disputes Online” in International
Conflict Resolution Centre, Proceedings of the International Perspectives on
Peace and Reconciliation Conference, 14 -17 July 2003, International
Conflict Resolution Centre, University of Melbourne. CD-ROM. Crowley, William J. ‘Implementing
ODR and Ecommerce Dispute Protocol: One ODR Provider’s Perspective.’
http://www.law.washington.edu/aba-eadr/documentation/docs/settleol_present.ppt Cyberweek. ‘Current State of ODR.’ Discussion
Conference. (24-28 February 2003) http://www.ombuds.org/cyberweek2003/discussions.html Cyberweek. ‘ODR/XML.’ Discussion
Conference. (24-28 February 2003) http://www.ombuds.org/cyberweek2003/discussions.html Cyberweek. ‘ODR in Government.’
Discussion Conference. (24-28 February 2003) http://www.ombuds.org/cyberweek2003/discussions.html
DeStephen, Dan and J.
Helie. ‘Online Dispute Resolution:
Implications for the ADR Profession.’ Mediate.com. (2000) http://www.mediate.com/articles/helie1.cfm
Diaz, Luis
Miguel. ‘Mediation
Year 2051?’ Dispute Resolution Journal,
Vol. 56, Issue 1, 24. (Feb-Apr, 2001) Dinant, J-M. ‘Les Traitements
Invisibles sur Internet (Invisible Dealings on the Internet).’ Cahiers
du CRID, n°16,
Bruylant, pp. 271-294. (1999) http://www.droit.fundp.ac.be/crid/eclip/luxembourg.html Donahey, M. Scott. ‘Dispute
Resolution in Cyberspace.’ 15 J. Int’l. Arb., 127. (1998) Ford, John. ‘Integrating the
Internet Into Conflict Management Systems.’ (2003) http://www.mediate.com/articles/ford10.cfm Friedman, George H. ‘Internet &
Alternative Dispute Resolution: A Match Made in Cyberspace.’ Multimedia Strategist, at 6. (July 1996) Gellman, Robert. ‘A Brief History
of the Virtual Magistrate Project: The Early Months.’ (1996) http://www.umass.edu/dispute/ncair/gellman.htm Global Business Dialogue (GBD). Working
Group Report on ADR. http://www.gbde.org Grigg,
Durham. ‘Virtual Disputes: Current Development In On-Line ADR.’ Artlines,
Vol. 3, 2. (June 3, 1998) Grossman, Wendy. ‘Net.Wars.’ NYU
Press. (1997) http://www.nyupress.org/netwars/intro/intro.html Hermosilla,
Andres, Anita Ramasastry, and Rebecca Bliquez. The Center for Law, Commerce
& Technology at the University of Washington School of Law. ‘Online
Alternative Dispute Resolution: An Issues Primer.’ (2001) Johnson, David R. ‘Dispute
Resolution in Cyberspace.’ (1994) www.eff.org/Legal/Arbitration/online_dispute_resolution_johnson.article Katsh, Ethan. ‘Online Dispute
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Khouzman, Remy. ‘Establishing Trust
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William. ‘Article: Do You Want to Step Outside? An overview of online
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Bonnet. ‘Online Dispute
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Shell, Richard. ‘Computer-Assisted
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Kate K. Fiduccia. The Internet and Dispute Resolution: Untangling the Web. Law Journal Seminars
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Dispute Resolution.’ Fordham Law Review. (December 2001) Thiessen, E.M. & J.P. McMahon.
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im Internet [Conflict resolution on the internet]. Wissenschaftliche
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Dr Li, “Online
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