Archives: February 2004

Sun Feb 29, 2004

INTERNET lawyers to pursue ODR

Philippines Daily News - Philippines
... electronic commerce law, a group of lawyers and mediation experts are
pushing for the establishment of the country's first online dispute resolution
(ODR ...
http://www.inq7.net/brk/2004/feb/29/brkinf_2-1.htm

Posted by: Colm on Feb 29, 04 | 3:05 pm | Profile

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Fri Feb 27, 2004

New Article

USING ADR TO RESOLVE ONLINE DISPUTES
Aashit Shah, Using ADR to Solve Online Disputes, 10 RICH. J.L. & TECH. 25 (2004), at
http://law.richmond.edu/jolt/v10i3/article25.pdf[

Posted by: Colm on Feb 27, 04 | 8:16 pm | Profile

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Thu Feb 26, 2004

Cyberweek Thursday

Today at Cyberweek :

- TheMediation.com ODR Simulation - observe via special Cyberweek access
- DITO conflict management simulation continues and needs you
- Please send us your new work and URL's to post at odr.info
- Watch an online dispute resolution competition between international law schools
- Join ongoing and new Cyberweek Discussions

Thanks!
The Center.

Posted by: alan on Feb 26, 04 | 8:39 am | Profile

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Wed Feb 25, 2004

Cyberweek Wednesday

some highlights for 2/25:

- DITO conflict management simulation needs you to role play in an active simulation - an opportunity to experience ODR - real-time discussion using a "web-flip-chart" called DIGALO and an integrated chat. The results of the discussion will be played back into the online forum (DITO). FOR THIS EVENT WE WOULD LIKE 2-4 PARTICIPANTS OF CYBERWEEK TO TAKE OVER THE ROLES IN OF THE CASE (we will moderate this real-time event). Interested participants should contact nils.zierath@ais.fraunhofer.de - the sooner the better.

- ICODR Mediations and Arbitrations - Observe via special Cyberweek access

- New ODR Resource Database (See the Library)

- Discussions: "Technology and ODR" and "What are the great challenges facing ODR theory and practice?"

Thanks!
The Center.

Posted by: alan on Feb 25, 04 | 4:26 pm | Profile

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Tue Feb 24, 2004

Wednesday Cyberweek Simulation Needs Participants!

We need 3 or 4 Cyberweek folks to role play in the ongoing DITO simulated online conflict management session. There will be: a real-time discussion using a "web-flip-chart" called DIGALO and an integrated chat. The results of the discussion will be played back into the online forum (DITO). FOR THIS EVENT WE WOULD LIKE 2-4 PARTICIPANTS OF THE CYBERWEEK TO TAKE OVER THE ROLES IN OF THE CASE (we will moderate this real-time event). Interested participants should contact nils.zierath@ais.fraunhofer.de - the sooner the better.
- real-time event between 12am-1pm WEDS. 2/25- if appropriate we will extend it a little

Posted by: alan on Feb 24, 04 | 6:11 pm | Profile

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Tuesday at Cyberweek

We've been having a busy day, hope you have a chance to take part in some of today's events and those to come. Some highlights from Tuesday 2/24:

- Unveiling of the New ODR Resource Database!
- ICODR Mediations - Cyberweek registrants can observe - see instructions at ICODR portal.
- New "Meet the Author" and other Discussion Forums (to be opened a bit later today)
- ADR Coach Discussions - Online Seminar / Teleconference


We also remind you that the DITO simulated online conflict management session is ongoing all week and needs your participation. The Discussion Forums also will grown throughout the course of the week - please come back as often as you like!

Thanks!
The Center.

Posted by: alan on Feb 24, 04 | 5:02 pm | Profile

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E-COMMERCE SALES BREAK RECORD

The US Commerce Department has reported that retail sales
over the Internet and other electronic networks surged in
the fourth quarter. E-commerce sales rose to $17.23 billion
in the last quarter, a 29.7 percent increase over the third
quarter.
http://news.com.com/2100-1030_3-5163316.html

Posted by: Colm on Feb 24, 04 | 11:23 am | Profile

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Mon Feb 23, 2004

Monday at Cyberweek!

Welcome to ODR Cyberweek! Some highlights for Monday February 23:

- Online Simulated Conflct Management with DITO online participation platform - WE NEED PARTICIPANTS for this!!

- Discussion Forums: Opening Plenary with Ethan Katsh and Colin Rule AND "Meet the Author" session with contributors to the 2nd Annual UN Forum for ODR. Please NOTE that these discussions are asynchronous and ongoing throughout the week.

Posted by: alan on Feb 23, 04 | 12:49 pm | Profile

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Sun Feb 22, 2004

Cyberweek 2004 Begins!

Welcome to Cyberweek 2004!

You can see a schedule of events in the Program - but please note that the program, as well as other parts of Cyberweek, will continue to grow as the week progresses. We will keep you updated with Announcements here and with direct emailing (if you've not registered yet - please do!). We need your participation tomorrow (Monday 2/23) in our inaugural discussion forums and the DITO online simulation of a conflict management session - offering you a unique opportunity to view a new online tool as well as interact with two pioneers of ODR.

Looking forward to seeing you all this week!

The Center

Posted by: alan on Feb 22, 04 | 8:59 pm | Profile

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Thu Feb 19, 2004

E-Rulemaking: Information Technology and the Regulatory Process

E-Rulemaking: Information Technology and the Regulatory Process, by Cary Coglianese, Harvard University - John F. Kennedy School of Government.
From the abstract: "This paper...highlights the institutional challenges associated with using information technology in the federal regulatory process and suggests that in some cases existing rulemaking practices may need to be reconfigured in order to take full advantage of technological developments
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=500122

Posted by: Colm on Feb 19, 04 | 9:42 pm | Profile

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New ODR System

ECOGRA Announces Long Awaited Seals of Approval
Online Casino News - USA
... Commerce and Online Gaming Regulation) has announced that twenty-three online ... using eCOGRA-approved casinos will benefit from a free dispute
resolution ...

Posted by: Colm on Feb 19, 04 | 6:37 pm | Profile

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Review of ODR's Two Leading Texts

David Larson, senior fellow and law professor at Hamline University School of Law and Dispute Resolution Institute, has provided the Center with a review of Katsh and Rifkin's Online Dispute Resolution and Rule's ODR for Business publised by Jossey Bass in 2001-02 respectively.
ODR Book Reviews

Posted by: alan on Feb 19, 04 | 1:02 pm | Profile

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Fri Feb 13, 2004

Dr. Susan Raines of ACR at UN ODR Forum

Just announced: Dr. Susan S. Raines, Assistant Professor of Conflict Management at Kennesaw State University and Co-Chair of ACR's Online Dispute Resolution Section, will be the Keynote speaker at the Third Annual United nations Forum on Online Dispute Resolution, to be held in Melbourne Australia July 5th and 6th. For more information on this conference go to:
http://www.psych.unimelb.edu.au/icrc/unforum2004.doc.

Posted by: colin on Feb 13, 04 | 6:06 pm | Profile

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Thu Feb 12, 2004

New CIArb ODR Program for Telecommunications

The Chartered Institute of Arbitrators in the UK has launched the Communications & Internet Services Adjudication Scheme - also known as CISAS. CISAS is one of only two services of its kind to be approved by Government regulators. It is intended to help when individuals have a dispute with a communications company or internet service provider who is registered with CISAS.

The scheme is operated in association with UK's leading internet service trade association and communications companies such as Orange. T-Mobile and Telewest with a combined market share of in excess of 50% of the mobile market. Very interesting...

Learn more on the CISAS Program website at arbitrators.org.


Posted by: colin on Feb 12, 04 | 11:55 am | Profile

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Wed Feb 11, 2004

GBDe and Consumers International Agreement on ODR

Some folks might remember the disagreement a few years ago between the business-focused organizations and the consumer-focused organizations on ODR. (In a nutshell, business-focused orgs wanted mandatory mediation (and sometimes arbitration) ODR processes to protect against liability, while consumer-focused organizations were worried that these processes would be abused and unfair). Well, there appears to have been a rapprochement of sorts -- the Global Business Dialogue on eCommerce (a business-focused organization) has just put out an ODR standards document alongside Consumers International (a consumer-focused organization). It's a good read, and it's very real world.

Check it out.

Posted by: colin on Feb 11, 04 | 1:20 pm | Profile

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New ICC ODR Best Practices Documents

The International Chamber of Commerce got a lot of attention a few years ago for its proposal to be a global ODR clearinghouse. The idea was a good one, but they eventually decided to put their resources elsewhere (though a lot of the work they did on that project ended up in their global inventory of ODR providers.) However, in conjunction with Scott Cooper of HP, the ICC has put out some really good ODR documents lately.

Resolving Disputes Online: Best Practices for ODR in B2C and C2C Transactions
and
Putting it Right: Best Practices for Customer Redress in Online Business

Kudos to Scott, Ayesha, and everyone else involved at the ICC. Five stars. Joe Bob says check 'em out.

Posted by: colin on Feb 11, 04 | 1:12 pm | Profile

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New Belgian Article on ODR and the UDRP

For those with an interest in articles in French, which are still rather infrequent, here is a reference to an excellent LLM paper. Among other things, it provides a good bibliographical overview of French ODR resources:

Catherine Ruwet, 'La procédure UDRP au sein des modes complémentaires de règlement des différends : aspects procéduraux' (2003) Droit et Nouvelles Technologies, www.droit-technologie.org/dossiers/UDRP_aspects_proceduraux.pdf

Posted by: Thomas Schultz on Feb 11, 04 | 4:51 am | Profile

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