Archives: February 2005
Thu Feb 17, 2005
Interesting publications on ODR and eGovernment
The International Conflict Resolution Centre at the University of Melbourne Australia, started the year by forming a very enthusiastic ODR team who have taken on the responsibility to research, teach and practice ODR in as many ways as possible. Amongst our plans for this year are projects involving evaluating the effectiveness of ODR programs in schools, the effectiveness of ODR website design and usability, eGovernment, ODR and the peace movement, evaluating ODR and face-to-face negotiations, ODR and Family Disputes and ODR and Transformative Mediation. If anyone is interested in liaising with us on any of these projects, please email n.balvin@pgrad.unimelb.edu.au
We are also currently in the process of updating the ODR library, which will come with its own search engine and PDF articles.
We would like to recommend a recently published book by Gabrielle Kaufman-Kohler and Thomas Schultz called Online Dispute Resolution: Challenges for Contemporary, which comprehensively covers the history and current state of ODR, focusing on issues such as regulation, B2C arbitration agreements and enforcement of ODR outcomes.
For parties interested in eGovernment, we have recently published two articles on this topic and these can be viewed by clicking on the provided links.
1. Conley Tyler, Melissa, "Online Dispute Resolution: Applications and Limitations", in Australian Government Information Management Office, Enabling Government/Engaging Citizens: An Online Perspective. Proceedings of a Forum held in Brisbane, 17-18 November 2004. January 2004. CD-Rom and online.
2. Conley Tyler, Melissa and Balian, Rose, Response to Victorian Electronic Democracy Inquiry. Prepared for the Scrutiny of Acts and Regulations Committee, Victorian Parliament. 14 January 2005
2005 looks a very promising period for ODR research and practice and we are very much looking forward to the annual Forum to see the growth and innovation in this field over the year.
Regards,
Nikola Balvin and Melissa Conley Tyler
International Conflict Resolution Centre
University of Melbourne, Australia
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New Website for Workplace Disputes: AnonymousEmployee.com
This is a very interesting new site, with an explicit ODR component:
http://www.anonymousemployee.com/
From the mission:
"The mission of Anonymous Employee is to assist and facilitate the discussion and resolution of concerns in the workplace. We provide both employers and employees a forum where they can discuss concerns that affect workplace morale, productivity and turnover.
The most important component to any relationship is open and free communication. From a small partnership, to a multinational corporation, every organization has issues that need to be resolved. Many times, issues that can make the difference between success and failure go unvoiced and are not addressed.
A common barrier to communication is the fear of consequence for raising issues. Employees should have enough security to be able to express ideas or issues in a corporate setting. There are few forums designed to facilitate the free exchange of important ideas within all levels of a company. AnonymousEmployee.com has been designed to meet these needs. "
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Fantastico: powerful and accessible software
The role of good software, I have always felt, is to allow a user to do something complex and, at the same time, to hide this complexity from the user. The most impressive application I have seen recently is something called Fantastico. Fantastico is not something you can download. Rather, it is something provided by many Internet Service Providers. As such, it will probably cost you five to ten dollars a month for an account with an ISP (see http://www.hosting-comparison.com/info/fantastico-hosting or http://www.microterra.net) Once you have your account set up, you have access to a screen where you can click on the Fantastico application. Fantastico is a set of installation scripts for many different open source PHP applications. What this means, in ordinary language, is that you can install a wide variety of programs (discussion forums, surveys, distance learning platforms, blogs) on you ISP account without knowing anything at all about PHP or servers or anything technical. ODR is about interacting with others from afar and Fantastico is a point of access to a lot of different programs that allow you to do just that. Worth a try.
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Wed Feb 16, 2005
The Future Of Online ADR
{from 2002, but still interesting...}
http://www.malawyersweekly.com/adr2002story.cfm
By Jeanne Greeley
"When online ADR hit the scene a few years back, proponents predicted that its speed, simplicity and affordability would make it an instant hit.
But that expectation hasn't panned out.
In fact, one local company — National Arbitration & Mediation — has put its rarely used clickNsettle.com online settlement service "on hold" and shifted its focus back to traditional ADR.
A closer look at Massachusetts ADR providers reveals that some online ADR companies are preparing a second generation of their products that incorporate more of the features of traditional ADR. Others are combining the Internet with video-conferencing technology to provide online video ADR.
And with the overloaded state court system slogging to a halt, some ADR providers are urging attorneys to consider online ADR as the quickest and cleanest way to escape the growing delays of traditional litigation.
But there are still many who believe that online dispute resolution was a flash-in-the-pan sensation that will never amount to anything... {continues...}
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Mon Feb 14, 2005
Disputes mediation goes online
Disputes mediation goes online
Sun Star - Philippines
... Policy Center for Asia Pacific (CPCAP) for the establishment of a web-based service using the non-confrontational approach of alternative dispute resolution. ...
click for the full story
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