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Proceedings of the Third Annual Forum on
Melissa Conley Tyler, Ethan Katsh, and Daewon Choi
Preface: Mr Kim Hak-Su, Executive Secretary, United Nations Economic and Social Commission for Asia and the Pacific (UNESCAP)
Forum Program and Organising Committee and Editing Team Virtual Tour of Indigenous Australia
Part I: The Emergence of ODR
History of Online Dispute Resolution (Audio) Professor Ethan Katsh, Chair, United Nations Expert Working Group on ODR and Director, Center for Information Technology and Dispute Resolution, University of Massachusetts, USA
115 and Counting: The State of ODR 2004 (Audio) Melissa Conley Tyler, Program Manager, International Conflict Resolution Centre, University of Melbourne, Australia
Part II: Issues in ODR:
Access and Equity
Online Dispute Resolution and Digital Inclusion: Challenging the Global Digital Divide (Audio) Dr Mohamed Wahab, Faculty of Law, University of Cairo, Egypt
ODR - An Australian Perspective on the Digital Divide Professor Tania Sourdin, Faculty of Law, La Trobe University, Australia
Language and Culture
The Cultural Vacuum in Online Dispute Resolution Sharanya Rao, Singapore, Associate Director of Programs, Envision EMI Inc
Multicultural Australia, Information Technology and Online Dispute Resolution Dr Francesca Primerano, Deakin University, Australia
Language, Culture and Online Dispute Resolution Dr Siew Fang Law, RMIT/International Conflict Resolution Centre and David Peter Leonard, Dispute Settlement Centre Victoria
Impact of Technology
Technical Aspects of ODR: Challenges and Opportunities Ernest Thiessen, Founder and President, SmartSettle, Canada and Professor John Zelzenikow, Victoria University, Australia
The Real Me Online: Playing with Identity on the Internet Dr Andrea Chester, RMIT University, Australia
Negotiating Online (This aritcle is not available online. Please contact us by email if you would like a copy) Jaime Tan and Di Bretherton, International Conflict Resolution Centre and Gregor Kennedy, Faculty of Medicine, Dentistry and Health Sciences, University of Melbourne Trade-off Manipulations in the Development of Negotiation Decision Support SystemsEmilia Bellucci, La Trobe University and Professor John Zelzenikow, Victoria University, Australia Choosing ODR
Gourmet Procedural Fairness at Fast-Food Prices: Suggesting a Menu for Online Arbitration Thomas John, Department of Parliamentary Services, Australian Federal Parliament
Maurits Barendrecht and Berend de Vries, Law Faculty, Tilburg University, The Netherlands
The Economics of ADR: is ODR the Next Efficiency? Elisabeth Opie, Senior Legal Counsel, CSIRO
Developing a Global Understanding of Civil Society’s Right to Privacy in Cyberspace Jeffrey Aresty and Josh Aresty, Aresty International Law, U.S.A.
Part III: Applications of ODR
ODR and e-Commerce (Audio only) Colin Rule, Director of Online Dispute Resolution, eBay, USA
Online Dispute Resolution and the Courts Justice Brian Tamberlin, Federal Court of Australia, Australia
Online Dispute Resolution and Business Graham Ross, Managing Director and Founder of The Claim Room, UK
The Benefits of ODR in Complex Software Contract Disputes Dr Stephen Castell, Castell Consulting, United Kingdom
Untying the Gordian Knot: ICT for Conflict Transformation and Peacebuilding Sanjana Yajitha Hattotuwa, Founder, Info-Share, Sri Lanka
The Cultures of Peace News Network : Is there Room for Peace Building in ODR? Nikola Balvin, International Conflict Resolution Centre, University of Melbourne, Australia
Online Arbitration in China – An Overview and Perspective Dr Li Hu, CIETAC Domain Name Dispute Resolution Centre, China
Part IV: ODR Practice
E-negotiation Systems : Interaction of People and Technologies to Resolve Conflicts Gregory E. Kersten, Paul Desmarais Power Corporation Professor, School of Management University of Ottawa and Professor, John Molson School of Business, Concordia University, Montreal, Canada
The Practice of Mediation Online: Techniques to Use or Avoid when Mediating in Cyberspace Dr Susan Summers Raines, Assistant Professor of Conflict Management, Kennesaw State University
Keeping Pace: On-line Technology and ADR Services (This aritcle is not available online. Please contact us by email if you would like a copy) David Syme, Commonwealth Attorney-General’s National Alternative Dispute Resolution Advisory Committee (NADRAC), Australia
Accreditation of Online Dispute Resolution Practitioners (This aritcle is not available online. Please contact us by email if you would like a copy) Melissa Conley Tyler and Jackie Bornstein, International Conflict Resolution Centre, University of Melbourne, Australia
Part V: Recommendations
Summary and Recommendations by Rapporteurs Nadja Alexander, Professor of Dispute Resolution, Director of ADR and Practice, Australian Centre for Peace and Conflict Studies, University of Queensland and Laurence Boulle, Professor of Law, Bond University
Report Delivered to UNESCAP Regional Expert Conference on
Harmonized Development of E-commerce Legal and Regulatory Systems in Asia
and the Pacific
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